When met with information you don’t agree with or understand, what do you do? Dr. Claire Chase introduces the resilience thinking perspective, an approach that helps us better understand the multitude of information—data points, perspectives and opinions—that we are bombarded with on a daily basis. Dr. Chase explains how the resilience thinking approach is useful in everyday situations and when our conversations turn to complex and contentious issues that seem unresolvable. Speaker Bio: Dr. Claire Chase is a resilience thinking champion, data storyteller, and researcher of human interaction. Dr. Chase and her team at Resilience By Design Consulting, a Denver-based firm, help organizations learn how to utilize the data they collect in order to transform insights into resilient action.