Heather Ditillo, MSW, is a speaker and founder of Lead The KIND Way, where she helps people navigate hard conversations and messy human moments with courage, clarity, and kindness. For more than three decades, Heather has helped people and organizations navigate conflict, change, and difficult decisions. Early in her career, she had the privilege of working alongside Mister Rogers’ team in Pittsburgh — an experience that helped shape her lifelong belief in the power of kindness. Today, she challenges the way we think about kindness — not as weakness or simply being nice, but as a powerful way to help us find our way through hard things and back to one another.